Personal Banking Associate

Support banking customers in Montréal through advice, service transactions, and digital education while building trusted financial relationships at TD Canada Trust.

As a Personal Banking Associate, you will address day-to-day banking needs and guide customers toward appropriate staff and solutions. You will support branch transactions, resolve problems, and help customers understand mobile, ATM, and online banking. The role requires sound judgement with confidential matters and accurate documentation.

• Engage customers through advice, service transactions, and problem resolution
• Guide customers toward appropriate contacts and banking solutions
• Educate customers about mobile, ATM, and online banking
• Support scheduled cash and non-cash branch transactions
• Complete business processes and accurate documentation

• High School diploma or one-plus years relevant experience
• Complete Investment Funds Canada or equivalent within 90 days
• Use MS Office, branch software, and internet proficiently
• Understand banking solutions and processes for customer advice
• Communicate effectively with customers and related teams

Apply customer experience, banking knowledge, and digital education skills as a Personal Banking Associate at TD in Montréal.