Bilingual Patient Care Coordinator at PSPSync

Join PSPSync as a Patient Care Coordinator, delivering expert patient support in both French and English. Guide patients through their treatment journeys while ensuring access to essential therapies across Canada.

This Patient Care Coordinator role combines end-to-end patient support initiatives with operational efficiency within PSPSync's patient support programs. You’ll manage the full patient lifecycle, including enrollment, reimbursement navigation, and adherence support, while fostering connections with healthcare providers and partners. Your efforts will significantly impact patient outcomes and satisfaction.

Key Responsibilities:

• Manage complete patient lifecycle from enrollment to follow-ups

• Navigate public and private reimbursement pathways effectively

• Coordinate logistics with healthcare providers and pharmacies

• Maintain accurate documentation in PSPSync’s CRM system

• Build relationships with prescribers and clinic staff

Requirements:

• Bilingual in French and English

• Strong understanding of Canadian healthcare access pathways

• Exceptional communication and relationship-building skills

• Expertise in time management and organization

• Ability to adapt to changing program demands

Excel in patient support and operational coordination with PSPSync, enhancing patient experiences in Canada.