Bilingual Specialist, Rewards

• Administer and communicate firm benefit programs and pension plans
• Respond to inquiries submitted through the Total Rewards Centre of Expertise HR Services inbox and Service Now
• Assign requests to relevant team members
• Process benefit-related requests from firm members and retirees
• Coordinate wellness, technology, tuition reimbursement programs, corporate agreements and discount updates
• Update eligibility lists for benefit suppliers
• Process monthly benefit supplier invoices
• Provide logistical and administrative support to the team
• Maintain accessible and accurate employee-benefit information in Espresso and official documents
• Complete monthly and annual Centre of Expertise activities with the Manager, Total Rewards
• Facilitate employee-benefit orientation sessions for new firm members
• Coordinate and lead bi-weekly benefits orientation sessions for staff members and associates
• Send enrollment communications and follow up on actions in Workday
• Manage in-year and annual enrollments, transfers and member communications for DC pension and Group RRSP plans
• Track weekly RRSP enrollments
• Process Defined Benefit plan settlements and estimates
• Support pension-plan regulatory filings across Ontario, British Columbia and Quebec
• Create Standard Operating Procedures to optimize benefits-related processes
• Support broader Total Rewards initiatives and projects

• Bachelor's degree in administration or human resources, or other equivalent education relevant to the role
• Bilingualism (English and French) both spoken and written is required
• Minimum three years of experience in a similar position linked to benefits administration
• Proven experience utilizing Workday, especially within the Benefits module
• Proficiency in Microsoft Office suite software, including Excel at an intermediate level
• Excellent time management and planning skills
• Ability to meet critical deadlines
• Great attention to detail
• Proactive and able to carry out job responsibilities with minimal supervision
• Ability to work well under pressure within non-flexible deadlines
• Ability to adjust to changing needs of the Firm
• Experience in a fast-paced environment
• Personable, approachable disposition and strong professional acumen
• Ability to handle confidential information with tact and discretion

Demonstrates expertise in benefits administration, including managing pension plans and coordinating employee benefit programs. Proficient in Workday and Microsoft Office, with strong bilingual communication skills in English and French.

• Benefits Administration
• Workday Benefits Module
• Bilingualism (English and French)
• Microsoft Office Suite (Excel)
• Pension Plan Regulatory Compliance

• Benefits Administration
• Pension Plan Management
• Workday Benefits Module
• Microsoft Excel (Intermediate)
• Defined Benefit Plan Processing
• Employee Benefit Orientation
• Standard Operating Procedures Creation
• Invoice Processing
• Eligibility List Management
• Total Rewards Initiatives Support

• Time Management
• Attention to Detail
• Proactive Attitude
• Ability to Work Under Pressure
• Personable Disposition

• Benefits Programs
• Pension Plans
• Wellness Programs
• Tuition Reimbursement
• Corporate Agreements
• Confidential Information Handling
• Fast-Paced Environment

• Service Now
• Espresso
• Workday
• Total Rewards Centre of Expertise