People Operations Advisor, North America

About Innocap

Innocap is the leading Dedicated Managed Account Platform (DMAP) globally, providing institutional allocators with a superior way to structure, access, and oversee their alternative investments. With over US $125 billion on the platform and more than 530 employees across the globe, we are transforming how allocators access and manage alternative investments.

Innocap is the leading Dedicated Managed Account Platform (DMAP) globally, providing institutional allocators with a superior way to structure, access, and oversee their alternative investments. With over US $125 billion on the platform and more than 530 employees across the globe, we are transforming how allocators access and manage alternative investments.

Powered by our people, processes and purpose‑built technology, Innocap is seeking forward-thinking individuals to join us on our exciting journey. At Innocap, you won't just manage what’s here today. You’ll build what comes next. Here, careers are about building, not maintaining.

We give our people the freedom to think boldly, move quickly, and create real impact with less red tape. Driven by transformation, trust and collaboration, we never settle for the status quo and are constantly finding better ways to serve our clients and actively shape the future of the investment industry.

At Innocap, your work makes a difference every day – and helps build what’s next for our clients, the industry, and your career.

Because the future doesn’t build itself. We do.

Our Talent & Culture team is seeking a proactive, detail-oriented, and employee-focused Advisor, People Operations to help deliver an exceptional employee experience across our North American workforce.

In this role, you will manage and administer key People Operations programs and processes across Canada and the U.S. Acting as a trusted resource for employees and managers, you will support benefits, leaves, HR policies, employee programs, workplace requirements, and employee lifecycle activities. Partnering closely with employees, managers, Payroll, HRIS, Talent Management, Talent Acquisition, and external providers, you will play a key role in ensuring our people programs and processes are efficient, compliant, and delivered with a high standard of service.

Primary responsibilities will include:

• Manage employee lifecycle processes across Canada and the U.S., including onboarding, employment changes, leaves, and offboarding.
• Serve as a trusted resource for employee and manager questions related to benefits, policies, programs, and workplace requirements.
• Administer benefits, retirement, leave accommodation, and return-to-work programs in partnership with employees, managers, providers, and insurers.
• Maintain employee records, HR documentation, employment letters, and verifications with accuracy, confidentiality, and attention to detail.
• Partner with Payroll, HRIS, and external providers to ensure accurate employee data, transactions, reporting, and program administration.
• Oversee Health & Safety activities, compliance reporting, audits, and regulatory recordkeeping requirements.
• Maintain HR policies, employee resources, and employee guide updates for North America.
• Identify opportunities to improve processes, reporting, and service delivery across the employee experience, while supporting broader Talent & Culture initiatives and projects.

• Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field; CRHA designation is an asset.
• Demonstrated experience (5+ years) in Human Resources, People Operations, Benefits, or HR Administration, including responsibility for key programs and processes.
• Demonstrated…