Manager - Talent Acquisition - Hybrid

WHO WE ARE

Green Shield is a proudly Canadian, nationalnon-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege,and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health andwell-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’.
As anon-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through Green Shield Cares , we positively impacted the health and well-being of over one million

Canadians between 2020 and 2025.
What’sdriving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

Base Salary: CAD $94,406.

The Manager, Talent Acquisition will lead and continue to transform

Green

Shield’s Talent Acquisition function to support accelerated growth and complex hiring needs. This role is accountable for building trusted partnerships across the business, redesigning and optimizing recruitment processes, strengthening internal mobility and succession practices, and enabling a high-performing recruitment team through coaching, clear goals, anddata-driven decision-making. The successful candidate will be a strategic talent partner with aproven record in talent acquisition, team leadership, stakeholder management,and talent strategy development.

They will help ensure Green Shield attracts,assesses, and retains top talent at the pace required by the business.

• Develop and implement a comprehensive Talent Acquisition strategy aligned with Green Shield’s business objectives.
• Continue to evolve existing talent acquisition processes to improve efficiency, candidate experience, and hiring outcomes.
• Execute on and drive internal mobility and succession planning practices that support organizational goals.
• Use data-driven insights to optimize sourcing and talent acquisition strategies.
• Contribute to target operating model work, including technology integration and recruitment system optimization.
• Design a Talent Acquisition structure that mirrors the efficiency and service discipline of an external search firm.

• Oversee the full recruitment lifecycle across lines of business
• Establish and implement service level agreements anchored to historical data, role complexity and hiring timelines.
• Partner with hiring managers to understand talent needs and build effective recruitment plans.
• Set role-specific evaluation criteria and, where appropriate, use assessments to support comprehensive candidate evaluation.
• Ensure best practices in sourcing, interviewing, selection, and unbiased candidate assessment.

• Develop sourcing strategies using search partners, community events, job advertising, professional associations, post-secondary partnerships, and digital/social channels.
• Define sourcing strategies for each line of business and support proactive channel management.
• Explore referral programs, incentives, virtual career fairs, talent pooling, and market-mapping approaches.
• Develop criteria to determine when to build talent internally versus hire externally, including forecasting…