Bilingual Specialist, Rewards

Job Description

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of Canada’s Top 100 Employers for eleven consecutive years and one of Canada’s Best Diversity Employers for fourteen consecutive years, our culture is guided by The McCarthy Way
—our shared approach to working with clients and with each other.

The McCarthy Way is built on four core elements:
Excellence
, through attracting and developing top talent committed to delivering on our Client Commitment;
Collaboration
, through seamless, integrated teamwork;
Inclusion
, through eliminating barriers to belonging and success; and Innovation
, through delivering maximum value by embracing leading-edge technologies and approaches. Together, these principles shape how we work, lead, and grow—every day.

Bilingualism is required as this is a collaborative role at a national level, and the candidate will have to handle and follow up on various requests from customers and third parties who understand and communicate only in English. This position also requires the candidate to be able to interact fluidly with colleagues in our offices across Canada, where English is the predominant language.

As we estimate that more than 60% of the work required by this position must be carried out in English, and to ensure that the employee who will occupy this position can carry out his or her tasks independently and effectively, candidates for this position must be able to communicate adequately in French and English, both orally and in writing

We are recruiting for a Bilingual Specialist, Total Rewards to join our team in our Montreal or Toronto office. The successful candidate must have a minimum of 3 years of experience
in benefits administration and will be responsible for administering and communicating firm benefit programs and pension plans by efficiently handling inquiries, processing enrollments, leading orientation sessions, and ensuring compliance with regulatory requirements.

Benefits program administration - Efficiently and accurately provide responses to questions submitted to the Total Rewards Centre of Expertise via our dedicated HR Services inbox and Service Now.

• Assign requests received through the HR Services email inbox or via Service Now to the various team members involved in these activities.
• Process requests on all benefit-related matters from all members of the firm, as well as retirees
• Responsible for timely administration of Firm benefit programs such as coordinating wellness, technology, tuition reimbursement programs, corporate agreements and discounts updates, etc.
• Update the various eligibility lists for our benefit programs with our suppliers (employee and family assistance program, telemedicine, annual medical examination, etc.) at a set regular frequency.
• Process of monthly invoices from benefit suppliers
• Provide logistic and administrative support to the team
• Ensure the accessibility and accuracy of information on employee benefits in the documentation provided to firm members (Espresso and official documents)
• With the assistance of the Manager, Total Rewards, complete all monthly and annual recurring activities of the centre of expertise within the prescribed time frames.

Benefits onboarding session - Facilitate orientation sessions on employee benefits for new firm members

• Coordinate and lead bi-weekly new-hire benefits orientation sessions, for our staff members and associates
• Send relevant communication to Firm members to…