Job Description & How to Apply Below
We are seeking a highly skilled and experienced Senior Microsoft 365 (M365) Administrator to join our dynamic IT team s role is a critical extension of the M365 leadership function and will act as the go-to expert for the M365 Team. The ideal candidate brings extensive knowledge of the M365 ecosystem, thrives in complex technical environments, and excels at aligning technology solutions with business strategy.
As a trusted advisor within the team, you’ll play a key role in supporting the platform’s evolution, architecture, integrations, and all related governance.
YOU’LL HAVE THE OPPORTUNITY TO:
Serve as the senior M365 expert and trusted advisor for the M365 Team for strategic and operational decisions.
Participate in the On Call rotation for escalations and Major Incidents.
Lead the administration, configuration, and continuous improvement of the M365 tenant, including Exchange Online, SharePoint Online, One Drive, Teams, and Teams Phone.
Provide technical architectural input and support integration efforts between M365 services and other enterprise systems.
Act as the primary liaison with the cybersecurity team for all M365 related activities, within the Security portfolio, ensuring that any actions requiring their involvement, are properly coordinated and communicated.
Along with the M365 Team Lead and the Cybersecurity team, implement governance policies and cybersecurity requirements across all M365 services.
Monitor system health, performance, and capacity, ensuring high availability and adherence to best practices.
Provide Tier 3 expertise and escalation support, working closely with Service Desk and infrastructure teams to resolve complex issues.
Engage with Microsoft Premier Support and third-party vendors to drive timely issue resolution and service enhancements.
Manage user lifecycle activities including identity, access, licensing, and policy enforcement across Entra .
Collaborate with cross-functional stakeholders across the business to assess needs and support project delivery.
Document technical procedures, knowledge base articles, and platform governance practices to ensure sustainability.
Stay current with M365 roadmap developments and proactively recommend improvements and innovation opportunities.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Bachelor’s degree in Information Technology, Computer Science, or a related field.
10+ years of experience in IT roles, with at least 5 years focused on M365 administration and enterprise deployments.
Deep expertise in M365 hybrid environments, including:
Exchange Online & On-Prem
SharePoint Online
One Drive
Microsoft Teams (including Teams Phone / Telephony)
Microsoft Purview
Strong Power Shell scripting skills and experience automating M365 tasks.
Solid understanding of Active Directory (AD), Entra , and AD Connect.
Familiarity with ITSM tools (e.g., Jira or Service Now) and structured change management.
Proven experience in M365 service integration and platform optimization.
Excellent communication skills with the ability to engage technical and non-technical stakeholders, including executives.
Strong documentation skills to clearly articulate processes, standards, and operational procedures.
Relevant certifications such as Microsoft Certified:
Enterprise Administrator Expert or similar are strongly preferred.
Ability to work autonomously, prioritize tasks, and proactively manage responsibilities with minimal supervision.
Do you have other qualifications? Tell us what is unique about you that is a great addition to the team. We look forward to receiving your application.
ACKNOWLEDGING THE POWER OF DIVERSITY
BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
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