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IT Support Cloud Computing Technical Support Systems Engineer

Senior Technical Support Architect AI-Driven SaaS

Job in Montréal, Province de Québec, H2B, Canada
Listing for: Assent Compliance
Full Time position
Listed on 2026-01-30
Job specializations:
  • IT/Tech
    IT Support, Cloud Computing, Technical Support, Systems Engineer
Job Description & How to Apply Below
A leading sustainability solutions provider in Ottawa is seeking a Technical Support Architect. This senior-level role involves managing technical escalations, collaborating with Product and Engineering teams, and optimizing AI-driven customer support workflows. Candidates should have a Bachelor’s degree and 5-7 years of experience in technical support, preferably within SaaS environments. Join a dynamic team that values flexibility and professional development.
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Position Requirements
10+ Years work experience
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