Senior Manager,UX Design Job Montréal area,Montreal Province de Québec Canada,IT/Tech

Location: Montreal

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a Senior Manager, UX Design to join our dynamic in-house marketing team, here you'll spend your days bringing Lightspeed’s story to life across digital channels. Reporting to the Senior Director of Brand, the Senior Manager, UX Design is responsible for driving the vision, quality and evolution of our digital brand experiences, including our marketing website, lifecycle communications and conversion-driven UX initiatives.

Balancing creativity with measurable impact, you’ll guide a global team of designers to deliver experiences that are both performance-oriented and brand-defining, positioning Lightspeed as the leading omnichannel commerce platform for the retail and hospitality industries.

What you’ll be responsible for:

Providing creative and strategic direction for Lightspeed’s digital touchpoints, including the marketing website, landing pages and lifecycle experiences

Using research, analytics and experimentation (CRO, A/B testing, User Testing, etc) to drive performance and innovation

Owning the UX Design roadmap, aligning creative innovation with measurable growth outcomes and identifying opportunities for brand differentiation

Leading and managing a distributed UX Design team, ensuring all design work delivers on UX best practices, artistic excellence and business intent

Acting as a global design ambassador, partnering with cross-functional stakeholders to drive strategic alignment and elevate the role of UX within marketing

Championing digital-first design principles and evolving our systems, tools and templates to ensure scalability, accessibility and performance

Identifying opportunities for brand differentiation through storytelling, animation, and interactivity

Partnering with CRO to balance growth goals and UX best practices

Collaborating with Web Development to enhance interaction quality, speed and experimentation capabilities

Presenting creative work to internal stakeholders including senior leaders and executives, successfully articulating design rationale and building buy-in for key initiatives

Integrating AI and automation into workflows to improve quality, consistency and velocity.

Balancing short-term delivery needs with long-term vision, maintaining world-class UX standards

Working independently, managing and meeting your own project deadlines

Proactively making recommendations, identifying opportunities for the team to improve both process and output

Positively contributing to design team engagement and culture

What you’ll be bringing to the team:

10+ years of experience in UX, digital design or creative direction roles within SaaS, ecommerce, or high-growth digital environments

Proven track record of leading creative and UX teams at a global scale

Strong portfolio showcasing strategic UX leadership, digital brand storytelling and measurable business results

Experience building and managing design systems and collaborating with front-end engineering teams

Deep understanding of CRO principles, A/B testing, and data-informed design

Proficiency in Figma and familiarity with modern front-end tools and workflows

As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Even better if you have, but not necessary:

Front-end development experience

You love the idea of being part of a global team and an open, inclusive and creative environment

Experience in the retail or restaurant industry

Proficiency in related tools and production software, including but not limited to email builders, HTML, CSS

Knowledge of French, German or Dutch

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... Hit the ‘Apply’ button and give it a try!

Who you are

You have a passion for design and are constantly up to date with the latest industry trends, AI tools and front-end technologies

You are a confident storyteller who loves to see their ideas come to life and inspire others

You have strong people skills and…


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