FX Risk IT Support - Business/Support Analyst
Job in
Montreal, Montréal, Province de Québec, Canada
Listing for:
Cynet Systems
Full Time
position
Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Data Analyst, Cybersecurity
Job Description & How to Apply Below
Location: MontrealJob Description:Requirement/Must Have:
Hands-on experience supporting FX trading applications.Strong knowledge of FX products including Spot, Forwards, Swaps, NDFs, and FX Options.Solid understanding of PnL and Risk Management concepts including VaR and sensitivities.Experience supporting systems in Windows Server environments including Windows services, IIS, and scheduled tasks.Experience supporting UNIX-based systems with ability to navigate and understand shell or scripting logic.Strong SQL skills with ability to write queries and understand stored procedures.Experience supporting batch processing systems.Strong knowledge of capital markets and fixed income products.Experience:Experience working in Support Analyst or Operations Analyst roles within trading environments.Experience supporting front-office or e-trading applications on linear products.Experience supporting trading room environments.Experience with application production support and incident management.Responsibilities:Build strong working relationships with FX trading, risk, and operations teams.Provide high-quality daily user support and timely resolution of production incidents.Coordinate with global IT support teams to ensure seamless handovers and coverage.Take ownership of production issues, propose solutions, and track follow-ups to prevent recurrence.Perform proactive monitoring of systems to identify issues before business impact.Enforce change management procedures to maintain production stability.Collaborate with development teams for advanced production support.Participate in disaster recovery, business continuity, and regulatory compliance exercises.Produce periodic operational and IT reports.Maintain system and process documentation and provide user training.Ensure team cross-training to reduce key-person dependencies.Should Have:Knowledge of capital markets regulatory environments.Experience with front-office booking systems.Ability to contribute as a Business Analyst on small projects when required.Skills:Strong analytical and problem-solving skills.Excellent communication and stakeholder management abilities.Strong understanding of electronic trading workflows and RFQ processes.Ability to manage multiple priorities in a production support environment.Proactive mindset with focus on system stability and continuous improvement.Qualification And
Education:
Degree in Market Finance or Information Technology with strong knowledge of capital markets and fixed income products.
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