Senior Manager IT Delivery Program Manager Montreal

Overview

A career as a Senior Manager, IT Delivery (Program Manager) in the Data, Acceleration and Transversal Solutions team at National Bank, means serving as a strategic and transformational leader.

In the context of rapid technological evolution, including the adoption of artificial intelligence (AI), this role aims to accelerate value delivery, transform work methods and modernize technological capabilities to support the growth and competitiveness of the Bank's Finance sector.

• Oversee governance and execution of a transformation program that brings together several strategic initiatives and interdependent projects.
• Supervise and coach project managers and scrum masters involved in the program to ensure rigorous, consistent execution and alignment with expected delivery standards.
• Support teams’ transformation towards new delivery methods (agility, products, AI‑enhanced teams) and develop talent by supporting their evolution.
• Influence stakeholders and leaders across various levels to enable decision‑making, prioritization (trade‑offs), and the successful progress of the transformation.
• Foster a culture of collaboration, innovation and accountability among the various teams involved, including external partners, to maximize value delivered.
• Prioritize initiatives based on value, feasibility, risk and alignment with the Bank's strategic objectives.
• Ensure effective and sound management of the program’s scope, schedule, budget, risks, issues, decisions and interdependencies.
• Plan and adjust team capacity by identifying gaps, arbitrating resource allocation and optimizing the balance between internal resources, partners and key expertise.

IT and Operations bring together over 5,500 experts working in an agile, proactive, and collaborative way to capture opportunities, stay at the forefront of technology, and drive continuous process improvement. This role reports to the Senior Manager - IT Delivery, Finance and will lead all projects in the Finance sector as Program Manager.

• Bachelor’s degree and 10–15 years of relevant experience.
• Significant experience in program management and governance of complex projects in a rapidly changing business and technology environment.
• Proven ability to influence, navigate complexity and advance strategic initiatives in a context of transformation.
• Strong expertise in organizational change management.
• Experience accelerating transformation (innovation, partnerships, automation and AI).
• Solid knowledge of scope management, schedules, budgets, risks, governance, change and cross‑sector coordination.
• Coaching, engagement and development of orchestration roles such as project managers and scrum masters.
• Very good knowledge of agile delivery practices, portfolio/program monitoring and tools (e.g., Jira, Confluence) and generative AI (e.g., Copilot 365).
• Knowledge of SAP environments for Finance (e.g., S4/Hana, Datasphere, Ariba) would be an asset.

• Health and wellness program, including many options.
• Flexible group insurance.
• Generous pension plan.
• Employee Share Ownership Plan.
• Employee and family assistance program.
• Preferential banking services.
• Involvement in community initiatives.
• Telemedicine service.
• Virtual sleep clinic.

We aim to provide a barrier‑free and accessible environment to all employees. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates!