Bilingual Senior Specialist, Network Administrator

Job Requisition : 11976

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Montreal (QC);
Ottawa (ON);
Toronto (ON)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Secret

Salary: Our salaries generally range from $  to $  and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Infrastructure and Operations Team, in the Bilingual Senior Specialist, Network Administrator position. In this role, you will oversee the operation, stability, and continuous improvement of enterprise infrastructure across on premises and hybrid environments. You will provide hands on senior technical expertise across networking and voice/video platforms, ensuring secure, reliable, and compliant services. Working with a high level of autonomy, you will drive modernization, automation, and complex troubleshooting initiatives that enhance infrastructure performance.

What you’ll do:

• Proactively monitor, analyze, and optimize infrastructure availability, performance, and capacity, while resolving issues before they impact services.
• Act as a senior technical escalation point, leading complex incident investigation, root cause analysis, and problem resolution in alignment with ITSM (Information Technology Service Management) processes.
• Lead and support infrastructure lifecycle and modernization initiatives, including upgrades, migrations, and cloud adjacent transformations.
• Implement and maintain infrastructure security controls, patching practices, and hardening standards in collaboration with cybersecurity teams.
• Support and continuously improve backup, recovery, and disaster recovery capabilities, including testing and validation activities.
• Develop and maintain automation, tooling, and operational documentation to improve efficiency, consistency, and service reliability.
• Support the evolution of the enterprise security posture by implementing and maintaining Zero Trust architecture principles, including identity-based access controls and secure edge access.
• Provide technical guidance, mentorship, and advisory support to infrastructure peers, fostering a culture of continuous improvement and shared accountability.
• Act as the primary technical liaison with external vendors for escalated support cases, actively managing open incidents through to resolution and advocating for organizational priorities.

What you should have:

• A bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. An equivalent combination of education and/or experience can be considered.
• A minimum 7 years of experience in enterprise IT infrastructure administration roles.
• Senior level, experience across multiple infrastructure domains, including servers and virtualization, networking and voice/video, storage and backup, and database platforms.
• Experience supporting on premises and hybrid cloud environments, ensuring…