Analyst, IT Quality Assurance and Support

Location: Montreal West

Desjardins seeks an Analyst specializing in IT quality assurance and support to optimize infrastructure operations and enhance efficiency. Focus on designing, configuring, and testing IT solutions.

In this analyst role, you'll be responsible for diagnosing IT delivery issues and coordinating the execution of projects while serving as a resource for clients. You'll work extensively with data to inform decision-making and develop quality assurance strategies, significantly impacting the organization’s standards and policies.

Key Responsibilities:

• Develop and coordinate quality assurance strategies for teams

• Analyze risks and recommend data-driven solutions

• Create action plans for addressing operational issues

• Implement and update management practices and policies

• Provide recommendations for quality assurance improvements

Requirements:

• Bachelor’s degree in a related field

• Minimum of four years of relevant experience

• Proficiency in French is required

• Consideration for varied qualifications and experiences

• Strong action orientation and customer focus

Drive innovation and quality assurance in IT at Desjardins.
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