Technical Support Engineer at Check Point

Engage in solutions-driven cyber security support with Check Point as a Technical Support Engineer. Leverage your analytical skills to provide installations and troubleshooting in a hybrid work model.

Check Point Software Technologies seeks a Technical Support Engineer with 5-8 years of enterprise networking and Internet Security experience. You will work closely with clients to manage expectations, solve technical issues, and facilitate a seamless customer experience. Strong communication is essential, as well as a keen understanding of networking protocols and Check Point products.

Key Responsibilities:

• Provide technical support and documentation for customer environments

• Interface with clients and teams on technical matters

• Manage customer expectations and resolve issues swiftly

• Maintain expertise in Check Point products and troubleshooting

• Travel occasionally to customer sites in the US and Canada

Requirements:

• 5-8 years of enterprise-level networking experience

• Strong knowledge of Check Point products and VPN technologies

• Familiarity with RHEL or other Linux systems

• Proficient in traffic analysis tools like Wireshark

• Basic programming skills in UNIX shell scripting

Contribute your technical expertise and customer support experience at Check Point to enhance global security solutions.
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