On-Site IT Support Specialist

Join Valnet as an IT Support Specialist in Montréal, QC, supporting daily operations and ensuring equipment availability for all team members on-site. This hands-on role is perfect for those who thrive on problem-solving and organization.

As an IT Support Specialist at Valnet, you will manage employee equipment, coordinating logistics for onboarding and offboarding processes.

Your role is crucial to maintaining a seamless workflow as you troubleshoot IT issues, track inventory, and support remote and on-site employees alike.

Key Responsibilities:

• Manage equipment lifecycle from provisioning to recovery

• Coordinate shipping logistics and maintain asset records

• Monitor and document remote assets for distributed employees

• Provide end-user IT support for hardware and software issues

• Handle desk moves and equipment setup effectively

Requirements:

• Experience in an IT support role or relevant certifications

• Foundational troubleshooting skills for hardware and OS

• Strong organizational skills to manage equipment logistics

• Ability to lift and move IT equipment

• Clear communication and service-oriented mindset

Excel in the IT support space by ensuring seamless operations and support for Valnet's diverse team in Montréal.
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