Business Analyst & Scrum Master

Role:
Business Analyst & Scrum Master

Location:
Montreal / Hybrid / F2F interview

Background check MANDATORY

Duration: 6+ Months

JOB DESCRIPTION:

We are seeking an experienced Business Analyst & Scrum Master to support the delivery of a strategic enterprise platform designed to streamline business processes, workflow management, governance, reporting, and cross-functional operations within a global financial services organization.

The successful candidate will act as a bridge between business stakeholders and technology teams, driving requirement discovery, process analysis, solution definition, and Agile delivery execution. This role requires strong stakeholder management skills, a deep understanding of enterprise application delivery, and the ability to facilitate collaboration across product, architecture, engineering, operations, risk, and compliance teams.

The ideal candidate will combine business analysis expertise with Agile Scrum leadership, ensuring delivery teams remain aligned with business objectives while maintaining effective execution and continuous improvement.

About the Department

The department delivers innovative technology solutions that support critical business functions across governance, operational oversight, risk management, regulatory obligations, workflow automation, reporting, and enterprise operations.

What You'll Do in the Role

Business Analysis

• Partner with business stakeholders to understand strategic objectives, operational challenges, and business requirements.
• Conduct workshops, interviews, process walkthroughs, and discovery sessions to gather and document requirements.
• Analyze current-state business processes and define future-state operating models.
• Create business requirements documents, functional specifications, user stories, process flows, use cases, and acceptance criteria.
• Identify opportunities for workflow optimization, automation, and process standardization.
• Work closely with solution architects and engineering teams to ensure business requirements are translated into effective technical solutions.
• Support solution design discussions and validate proposed functionality against business expectations.
• Facilitate user acceptance testing, business validation, and production readiness activities.

Scrum Master Responsibilities

• Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, retrospectives, and sprint reviews.
• Support Product Owners in maintaining a prioritized backlog aligned to business priorities.
• Monitor sprint progress and delivery commitments while managing risks, issues, dependencies, and impediments.
• Promote Agile best practices and continuous improvement across the delivery team.
• Provide transparency into delivery status, roadmap progress, and release planning.
• Coordinate across multiple technology and business teams to ensure successful program execution.
• Help establish delivery governance processes, metrics, and reporting mechanisms.
• Drive team accountability and foster a culture of collaboration, quality, and continuous improvement.

Stakeholder Management

• Serve as a trusted advisor to business, technology, and operational stakeholders.
• Communicate project status, risks, dependencies, and decisions to senior management.
• Manage competing priorities and facilitate alignment between business and technology teams.
• Support change management activities, user communications, and adoption initiatives.

What You'll Bring to the Role

• 8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.
• Proven experience working on large-scale application development, workflow automation, digital transformation, or platform modernization programs.
• Strong understanding of Agile methodologies including Scrum, Kanban, and Scaled Agile principles.
• Extensive experience gathering, documenting, and managing business and functional requirements.
• Experience creating process maps, user journeys, workflow diagrams, and business capability models.
• Strong knowledge of software development lifecycle (SDLC) and Agile delivery practices.
• Experience working closely with solution architects,…