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Job Description & How to Apply Below
Summary:
- Location: Montreal
- Work Mode: Onsite (3x/week)
- Deliver and support infrastructure tooling and applications for Viva Engage.
- Develop, maintain, and support migration tooling for Viva Engage onboarding and legacy platform transitions.
- Troubleshoot integration, onboarding, and operational issues, driving them to resolution.
- Collaborate with business units to onboard teams and communities to Viva Engage.
- Create and maintain documentation for production deployments, implementation plans, system configurations, standards, and operational procedures.
- Coordinate with SaaS vendor technology teams or vendor support as needed.
- Ensure compliance with change management policies and governance standards.
- Respond to and resolve escalated support tickets in a timely manner.
- Participate in the on-call rotation for platform support.
- Work cross-functionally with internal groups such as LDAP/Web Proxy Engineering, Security Architecture, Governance and Compliance.
- Minimum 8 years of application development experience using C#, .NET, SharePoint.
- Experience building enterprise-grade applications that interact with Microsoft 365 via Graph API.
- Proficiency with Power Shell scripting and SharePoint Online Management Shell.
- Strong experience with OAuth, SAML, and enterprise identity integrations.
- Ability to troubleshoot complex technical environments with multiple integration points.
- Strong communication skills for working with technical and nontechnical stakeholders.
Skills:
- Deep understanding of how Viva Engage interacts with Microsoft SharePoint Online and Teams.
- Expertise in building SaaS onboarding workflows, lifecycle management systems, and automation tooling.
- Experience with AI development tools such as Git Hub Copilot, Claude Code.
- Understanding of e-Communications requirements, Information barriers, Data classification frameworks, Data loss/leakage protection models.
- Solid understanding of security and internet technologies such as HTTPS, TLS, digital certificates, and web proxies.
- Experience with enterprise community platforms or digital workplace solutions.
- Prior experience supporting large-scale migrations is a plus.
This role is for an existing vacancy.
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