Controls Support Specialist at Parker

Location: Mirabel

Join Parker as a Controls Support Specialist, offering expert technical support for electronic control systems used in refrigeration. Strong diagnostics and mentoring skills are essential.

This role focuses on delivering high-quality support for Sporlan's electronic control products within industrial refrigeration and air-conditioning applications. You will interact with both customers and cross-functional teams to ensure effective solutions. Responsibilities include diagnostics, training support staff, and recommendations for process improvements.

Key Responsibilities:

• Provide diagnostics for HVAC/R control systems

• Deliver post-sales technical support for installations

• Support integration across various protocols

• Train internal staff and assist on technical inquiries

• Track service activities to drive improvements

Requirements:

• Minimum 2-year degree in a technical field

• At least 7 years of experience in technical support

• Proficiency with MS Office and CAD tools

• Excellent problem-solving and communication abilities

• Refrigeration trade degree with programming experience preferred

Use your technical knowledge to enhance Parker's customer service in industrial controls.
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