IT Support Analyst

Position: IT Support Analyst with Desjardins
Location: montreal west

Elevate your IT career as an IT Support Analyst at Desjardins, providing user support and application management. Focus on installation, troubleshooting, and server administration on a full-time basis.
Desjardins seeks an experienced IT Support Analyst with a Bachelor's degree and three years of relevant work experience. In this role, you will analyze complex IT issues, recommend optimizations, and engage with various stakeholders to enhance departmental capabilities. You will serve as a subject matter expert, facilitating successful project planning and execution.

Key Responsibilities:

• Provide user assistance for IT applications and services

• Analyze data to support management decisions

• Diagnose issues and implement effective solutions

• Coordinate project planning and execution activities

• Update policies and standards in IT services
Requirements:

• Bachelor's degree in a related field

• Minimum three years of relevant IT experience

• Proficiency in French is mandatory

• Strong analytical and problem-solving skills

• Ability to coordinate with diverse stakeholders
Utilize your IT expertise to drive solutions for Desjardins through comprehensive support and effective project management.
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