Revenue Technology Manager

Do you want to impact the hardest working people in the world?

Then Jobber might be the place for you! We’re looking for a Revenue Technology Manager to be part of our Sales Enablement & Operations department.

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.

That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers .

Jobber’s Revenue Technology team owns and operates the go-to-market tech stack that powers our sales and partnerships teams. This team helps keep that stack running smoothly while also improving the systems, processes, and automations that support our revenue teams at scale.

Reporting to the Senior Manager, Revenue Technology, the Revenue Technology Manager will own core Rev Tech operational processes, provide first-line support across key tools, investigate and scope incoming requests, and partner with Rev Tech and Sales Operations teammates on larger project rollouts. You won’t just execute repeatable processes — you’ll help make them better. You’ll identify patterns, design cleaner workflows, contribute to AI-enabled automation, and support the rollout of solutions that help our GTM teams move faster and operate more effectively.

This role is ideal for someone who is highly organized, systems-minded, service-oriented, and excited by the opportunity to use AI and automation to reduce manual work.

The Revenue Technology Manager will work on :

Own end-to-end onboarding, offboarding, and user lifecycle processes across Jobber’s GTM tech stack.

Provision and deprovision access, assign licenses, and configure team memberships, distributions, and user settings across tools such as Salesforce, Hub Spot, Revenue.io, Chili Piper, Text Expander, and Mule Soft.

Maintain accurate records of user access, tool configurations, and operational dependencies.

Identify opportunities to improve the user lifecycle experience through clearer process design, stronger documentation, automation, and AI-enabled support.

Monitor Rev Tech support and intake channels, serving as a first point of contact for tool-related questions, access issues, and operational requests.

Diagnose and resolve common issues independently, escalating complex or platform-level problems with clear context, impact, and recommended next steps.

Track recurring issues, identify patterns, and recommend process, documentation, system, or automation improvements to reduce repeat volume.

Partner with Rev Tech team members to improve how requests are captured, prioritized, routed, and resolved.

Triage incoming Rev Tech requests by assessing scope, priority, business impact, dependencies, and ownership.

Investigate requests by reviewing relevant records, understanding the current process or system state, and identifying blockers, risks, or downstream impacts.

Action minor Salesforce and GTM tooling requests independently, including field additions, picklist updates, list view changes, data activation requests, user configuration…