Bilingual Web Graphic & UX Designer

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People;
We WIN Together;
We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world‑class customer experience, our communities and diverse best‑in‑class team to be Canada’s leading sleep partner.

We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.

Sleep Country Canada is looking for a Bilingual Web Graphic & UX Designer to maintain and enhance the design, content, website quality assurance (QA), and overall customer experience across our e-commerce website and related digital channels, with a mobile‑first mindset. This role is responsible for creating website and email creative, supporting product detail page (PDP) storytelling, preparing user experience layouts and developer handoffs, maintaining consistency within the design system, reviewing website updates across desktop and mobile experiences, and ensuring all digital assets adhere to responsive design best practices and brand guidelines.

• Design and maintain website creative, promotional assets, landing page modules, brand page updates, and campaign page visuals for digital channels.
• Create and update product detail page graphics, product storytelling visuals, photography crops, resized images, asset placements, and launch support materials.
• Support user experience design work, including Figma updates, wireframe adjustments, design variations, usability improvements, development handoff documentation, and design system support. Maintain and use existing UI components, templates, and design system assets to ensure consistency across digital experiences.
• Produce email creative, blog visuals, SEO/AEO content graphics, and cross‑channel digital assets that align with brand standards and campaign requirements.
• Coordinate with E‑Commerce, merchandising, marketing, analytics, and development partners to deliver accurate assets, review implementation, and resolve design or content issues.
• Support digital optimization by preparing A/B test creative variations, AI‑assisted image work, template updates, website QA, and customer experience improvements. Review website updates across desktop and mobile devices, identify visual or functional issues, and support QA before and after launches.

• University/College degree or postgraduate certificate in Graphic Design, UX/UI Design, Web Design, Digital Media, or a related field is considered an asset.
• Minimum 2–4 years of experience in a graphic, web, or UX design role.
• Bilingual in English and French is mandatory
• A portfolio demonstrating digital campaign design, e‑commerce experiences, product storytelling, email design, and UX/UI work is required.
• Strong proficiency in Adobe Creative Suite (Photoshop, Illustrator, and related image‑editing tools) and Figma or similar interface design and prototyping tools. Experience with Klaviyo, Dynamic Yield, and Big Commerce is considered an asset.
• Experience designing responsive, mobile‑first websites, digital campaign assets, email creative, product detail pages, wireframes, mock‑ups, and developer‑ready design specifications.
• Working knowledge of UX, usability, accessibility, responsive design best practices, HTML/CSS, front‑end design constraints, image optimization, and page performance. Experience with e‑commerce platforms, content management systems, or page‑building tools is an asset.
• Experience maintaining and applying UI components, templates, and design system assets to ensure consistency across digital experiences.
• Ability to optimize photography and digital assets for web, email, and…