Data Center Technician; English, French

Google's Hardware Operations team is looking for a Data Center Technician to join their Montreal, QC location. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols.

You'll participate in or lead small project teams on larger installations and develop project contingency plans.

It is a requirement of the position that you obtain or currently hold a valid Reliability Status screening from the Government of Canada.

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Ability to communicate in English and French fluently to support client relationship management in this region.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. systems administration, help desk technician, etc).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

Compensation: $84,000 - $86,000 CAD + 15% bonus target + equity + benefits.

Experience with component-level repairs and troubleshooting on technical equipment; experience diagnosing operating systems, server hardware, or networking protocols; fluency in English and French; valid Reliability Status security clearance from the Government of Canada; ability to lift 50 lbs and sustain physical effort over extended periods