Location: Montreal
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada.
The company generated consolidated revenues of US $30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4
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In this role, you will be responsible for supporting Pharmacy Store teams in Quebec as they transition to the new application. You will provide hands‑on implementation support, training, and validation activities to ensure each application user is fully operational on the new system.
You will work closely with various teams, operations leaders, and technical support teams to ensure a smooth and successful application launch at each location.
Mandatory skills and experience:- Strong written and verbal bilingual (French, English) proficiency.
- Strong ability to train and support staff during application transition. Excellent analytical and problem-solving skills.
- Help teams in validating application flow, troubleshoot issues with other support/technical teams.
- Must have ability to travel frequently across Quebec to support application implementations ( ~ 80% travel)
- Flexibility to work evenings, weekends, and variable schedules depending on store conversion timelines
- Valid driver’s license and access to a reliable vehicle
- Strong organizational skills and attention to detail when documenting processes and implementation activities
- Strong Communication, Interpersonal and Stakeholder management skills.
- Ability to work independently and adapt quickly in a fast‑paced rollout environment
- Experience working in retail pharmacy environments.
- Familiarity with pharmacy management systems [such as Kroll] will be considered a strong asset.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
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