Spécialiste SGE: Spécialiste des systèmes de gestion entrepôt: contrat Warehouse Baie D'Urfe, Quebec

The WMS Specialist is responsible for the operational deployment and ongoing support of the Infios Warehouse Management System (WMS) across our Canadian distribution centers.

This role will focus on facilitating the smooth transition of WMS processes, enhancing operational efficiency, and improving inventory management practices. The WMS Specialist will also provide training, documentation support, and analytical insights to ensure optimal use of both new and legacy WMS systems.

• Actively engage with the operations support, DC operations and other required teams as necessary to facilitate the deployment of Infios WMS across the Canadian distribution centers, ensuring all processes are aligned with company standards
• Provide troubleshooting support and issue resolution related to WMS processes, including integration with existing systems such as JDE
• Conduct training sessions for all operational staff to ensure proper usage of WMS covering receiving, inventory management, quality control, traceability, picking, and shipping
• Be onsite at the distribution centers to implement WMS processes, conduct training, and assist with modifications or enhancements
• Serve as contact point for after-hours WMS support on a rotating basis to ensure business continuity during critical operational times
• Assist with the identification, development, User Acceptance Testing (UAT), and regression testing of WMS modifications and enhancements

• Partner with Operations, Quality Assurance, and Supply Chain teams to manage traceability processes relating to suppliers, quality exceptions, and compliance with GS1 & SSCC standards
• Support the management of pallet-level traceability throughout all operational processes, actively identifying and addressing gaps in training, process design, or modification
• Recommend enhancements to WMS that facilitate better management of traceability and support continuous improvement initiatives

• Collaborate with Inventory teams to ensure accuracy and traceability of inventory within the WMS, escalating any discrepancies or risks to Operations as necessary
• Monitor inventory processes, addressing gaps and issues related to receiving, putaway, overcapacity, and traceability management
• Conduct audits of inventory accuracy and assist teams in implementing best practices to mitigate discrepancies

• Support the development and maintenance of key WMS documentation including work instructions, configuration documents, training guides, and testing scripts
• Review and update process documentation in accordance with operational changes and enhancements made to WMS
• Facilitate the documentation of key process step checklists, identifying requirements and responsibilities
• Utilize analytics tools to generate reports, identify process exceptions, and assist stakeholders in resolving operational issues
• Collaborate with key business users to improve Business Intelligence capabilities using tools such as Power BI, Jasper, SCI and Excel
• Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
• Other projects or duties as assigned

• Bachelor’s Degree in supply chain, logistics or other related field with 2+ years of experience working with Warehouse Management Systems, preferably with Infios, Manhattan or other similar applications OR High School Diploma plus 5+ years of relevant experience
• Strong understanding of WMS…