Director of Network Operations at Terrestar

Location: Montreal

Lead continuous improvements as Terrestar's Director of Network Operations, ensuring network availability and performance. Manage critical incidents, compliance, and operational risks in a collaborative environment.

This key leadership role reports directly to the Chief Technology Officer and requires at least 15 years in network operations or telecommunications. You will oversee the performance of network infrastructure, incident management, and team development, ensuring adherence to operational standards and enhancing service continuity.

Key Responsibilities:

• Plan and oversee network operations for 24/7 availability

• Lead major incident management and post-mortems

• Coach and engage the Network Operations team

• Ensure compliance with security and governance policies

• Participate in network infrastructure evolution projects

Requirements:

• University degree in relevant field

• 15+ years in network management

• Strong incident management experience

• Fluent in French and proficient in English

• Excellent understanding of network architectures

Drive operational excellence and technological evolution in telecommunications at Terrestar.