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Job Description & How to Apply Below
Discover your potential as a Customer Service / IT Support Specialist at Alteo in Montreal (West Island). This full-time, on-site role is dedicated to enhancing user support and IT services.
You will work directly with users to resolve IT issues, manage access systems, and ensure the effective operation of office equipment. Your responsibilities will include drafting communications, coordinating supplies, and leading training sessions for new users. This position requires strong analytical skills and a friendly, resourceful attitude to assist your colleagues efficiently.
Key Responsibilities:
• Provide first-level support for hardware and software issues
• Draft and manage user announcements
• Maintain copiers and troubleshoot issues
• Manage access cards and key systems effectively
• Reserve meeting rooms and maintain functionality
Requirements:
• DEC in Computer Science or similar
• 2 years of Level 1 IT support experience
• 1 year in customer service roles
• Familiar with network administration tasks
• Strong communication and diagnostic skills
Join Alteo to improve user experiences with your IT support skills.
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