Job Description & How to Apply Below
Data Center Technician L3
Job Overview The Data Center Technician L3 is an advanced, hands-on role supporting the build-out and ongoing operation of a high-performance, enterprise-scale data center environment supporting advanced compute and large-scale infrastructure deployments .
This position is designed for experienced technicians who are comfortable owning complex tasks and serving as a primary technical escalation point within the site. You will play a key role during the initial deployment phase , contributing to hardware installation, structured cabling, and infrastructure bring-up. As the data center transitions into steady-state operations, you will take on increased responsibility for troubleshooting, incident response, and operational execution .
You will work across server, network, and infrastructure domains, collaborating closely with engineers and site leadership to maintain uptime and performance. This role requires strong technical capability, attention to detail, and the ability to operate effectively in a fast-paced production environment.
You will collaborate with cross-functional teams, making clear and professional communication in English (written and verbal) essential for success in this role .
This role offers continuity across both deployment and operational phases, providing exposure to large-scale infrastructure environments and a clear path for progression into advanced technical or engineering roles .
Key Responsibilities Perform rack & stack, hardware installation, and structured cabling during deployment phase
Support system provisioning, configuration, and validation activities
Troubleshoot infrastructure issues across Layer 1-3 (hardware, cabling, and network)
Serve as a primary technical escalation point for complex operational issues
Interface with network devices via CLI (Cisco, Arista, Juniper, Dell)
Utilize Linux systems for troubleshooting and operational support
Maintain accurate asset and inventory records using ITSM/DCIM tools
Participate in change management, including maintenance windows and production changes
Support transition from deployment to steady-state operations, including documentation and process adherence
Ensure compliance with safety, security, and operational standards
Contribute to continuous improvement efforts, including process optimization and operational efficiency initiatives
Participate in on-call rotation supporting 24x7 operations
Required Skills Strong English communication skills (written and verbal) are required for coordination with cross-functional teams
Advanced hands-on experience with data center hardware, cabling, and infrastructure environments
Proficiency with Linux systems for troubleshooting and basic scripting tasks
Ability to configure and troubleshoot network hardware using CLI tools
Strong understanding of hardware lifecycle management (installation, maintenance, decommissioning)
Experience working within structured operational processes (SOPs, change management, ticketing systems)
Familiarity with ITSM/DCIM platforms (Service Now, Jira, or similar)
Strong cable management and structured cabling skills (fiber and copper)
Ability to read and follow technical documentation, diagrams, and procedures
Strong problem-solving skills and attention to detail
Ability to multitask and adapt in a fast-paced environment
Strong teamwork and collaboration skills, with the ability to work independently when needed
Physical & Operational Requirements Ability to lift and move up to 50 lbs
Comfortable working on feet for extended periods
Ability to respond to on-call incidents within defined timelines
Ability to reliably commute to the work location
Ability to operate material handling equipment (certification preferred)
Required Experience 4+ years of experience in data center operations or similar technical environments
Proven experience with rack & stack, hardware installation, and structured cabling
Experience provisioning and re-provisioning systems (USB, PXE, or network-based methods)
Experience bootstrapping network devices and configuring IP addressing
Working knowledge of Linux systems and basic scripting (e.g., Bash, Ansible)
Experience supporting enterprise server hardware (Dell, HPE, Supermicro, or similar)
Strong understanding of networking fundamentals (DNS, DHCP, Layer 2/3 concepts)
Experience working within ticketing systems (Jira preferred)
Knowledge of data center best practices (redundancy, fault tolerance, cabling standards)
Basic understanding…
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