Product Implementation Manager, SaaS Delivery

Location: Montreal

Product Implementation Manager, SaaS Delivery
About Us
Founded in Montreal in 2018, nesto is a leading Canadian fintech company on a mission to offer a positive, empowering, and transparent property financing experience. What started as a digital mortgage broker has quickly evolved into Canada's leading direct-to-consumer (D2C) online lending platform. Through Nesto Cloud, our B2B, cloud-native, end-to-end mortgage technology platform, we empower financial institutions, credit unions, and commercial real estate lenders with intelligent automation, real-time compliance, and seamless integrations across the full lending lifecycle.

Together, nesto and CMLS Financial form the Nesto Group, Canada's leading provider of mortgage technology and financing solutions, managing over $73 billion CAD in residential and commercial mortgages with 1,300+ team members across 12 offices nationwide.

Why Join Us
nesto is a place for builders, problem-solvers, and curious minds – people who move fast, embrace innovation, and believe we're stronger together. This is the place for you if you trust your skills and want to build technology that reshapes an entire industry. You can expect to be surrounded by a talented team building lending technology on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career.

An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.

Our Track Record

Hypergrowth:
Deloitte Fast 50 – 3 years in a row

Tech community credibility:
TechTO Canadian Rocketship 2025

Industry leadership: CLA Lending Company of the Year – 4 consecutive years

Talent magnet: CMP Top Mortgage Employer 2025

Work Location and Language Requirements
This role is open to candidates in Quebec and Ontario. It's primarily remote, with the option to work from any of our offices across both provinces. French is a strong asset, as some of our partners are based in Quebec.

Why We Are Hiring
We achieve our mission by enabling our partners to improve and streamline their mortgage lending operations through the Nesto Mortgage Cloud. As the most advanced cloud-based mortgage technology in Canada, our SaaS solution offers a world-class omnichannel experience. This platform consistently boosts volume, increases productivity, and reduces technology costs. To drive the execution of our upcoming projects, we are looking to grow our team of Product Implementation Managers, who will focus on functional mastery and SaaS delivery.

What Success Looks Like
As an Expert-Owner, you've mastered the deep logic of our platform and act as the primary functional and sector expert, designing tailored solutions for our clients. You are the strategic bridge between the complex needs of bank leaders and our internal Technical Product Management teams, ensuring an optimal solution.

What You’ll Be Doing

Lead Functional Solution Design:  Drive discovery workshops to translate partner business challenges and processes into clear, robust functional solution logic.

System Logic Ownership:  Act as the master of functional configuration; define the logic and workflows that our Technical Product Managers and engineering teams will execute.

Strategic Partner Presence:  Act as the functional and technical expert in front of partner financial institution leaders, guiding them toward industry best-practice configurations.

Internal Product Partnership:  Collaborate closely with internal Product and Engineering teams to influence the core product roadmap by providing expert feedback based on implementation realities.

Solution Accountability:  Ensure the implemented solution solves the partner's critical problems and generates high…