IT - Systems Administrator
Listed on 2026-10-19
-
IT/Tech
Systems Administrator, IT Support, Azure, Windows Server
Systems Administrator
Location: Montréal, QC
Department: IT
Reports to: IT Infrastructure Manager
Works under the guidance of: Lead Systems Administrator / Architect
Position Type: Full-Time
Schedule: Monday–Friday during regular business hours, with the ability to perform administrative duties and maintenance outside business hours as required.
The mid-level Systems Administrator is responsible for‑ the administration, maintenance, and operational support of the organization’s Windows, Active Directory, and Azure environments. This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead Sys Admin/Architect to ensure stable, secure, and reliable infrastructure operations across North America. The ideal candidate brings strong systems administration experience with solid Azure skills and good networking fundamentals.
Key Responsibilities- Administer and maintain Windows Server
, Active Directory
, DNS, and DHCP. - Perform daily operational tasks in Azure/Entra
, including VM management, VNet/NSG configuration, storage, monitoring, and backups. - Support and troubleshoot issues involving Azure hybrid identity (Entra Connect).
- Provide L2/L3 escalation for systems-related incidents and service requests.
- Monitor system health, performance, and capacity; apply patches and updates.
- Perform backup/restore operations and ensure recovery readiness.
- Conduct log analysis and root-cause troubleshooting using Azure Monitor, Log Analytics, and OS-level logs.
- Collaborate with other Sys Admins, network, security, web/application, and SQL teams.
- Support infrastructure-related components of business applications and peripheral systems (e.g., integrations, printers, and warehouse/RF devices).
- Follow standards and direction set by the Lead Sys Admin/Architect.
- Document system configurations, procedures, and troubleshooting steps.
- 3–6 years of hands‑on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity
- Strong experience with Windows Server and Active Directory administration (users, groups, OUs, GPO basics, DNS/DHCP).
- Solid understanding of networking fundamentals (IP addressing, subnets, routing basics, firewall concepts, DNS).
- Operational experience with Microsoft Azure
, including: - Virtual Machines
- VNets, NSGs, routing basics
- Azure Backup
- Azure Monitor and basic Log Analytics
- Hybrid identity components (Entra Connect)
- Microsoft 365 administration (Exchange Online, SharePoint, Teams).
- Experience supporting enterprise or mid-sized environments (1000–5000 users preferred).
- Strong troubleshooting and analytical abilities, especially log-driven debugging.
- Basic Power Shell scripting for administration tasks.
- Ability to handle L2/L3 support independently while collaborating with senior team members.
- Experience with Linux or Unix appliances (bonus only).
- Familiarity with Cloudflare concepts (DNS, WAF).
- Basic understanding of SQL connectivity troubleshooting.
- Experience working in ITIL-driven or structured operational environments.
- Strong problem-solving and analytical thinking
- Effective collaboration and communication
- Adaptability and willingness to learn
- Attention to detail and adherence to standards
- Ability to manage multiple tasks in a dynamic environment
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