Customer-First Product Release Specialist

We are seeking a Product Release Specialist to evaluate product readiness before release by testing real-world user experiences, identifying usability gaps, and providing customer-focused feedback to Product and Engineering teams.

Key Responsibilities

• Evaluate products in realistic customer use cases and identify experience gaps.
• Validate product readiness and usability before release.
• Document findings and track issues through resolution.
• Re-test features as improvements are implemented.
• Contribute to customer-facing documentation and release readiness.

• 3+ years of experience in product evaluation, release readiness, QA, UX validation, or a related field.
• Experience assessing consumer products from an end-user perspective.
• Strong documentation and issue-tracking skills.
• Ability to identify usability, clarity, and customer experience issues.

• Customer-focused mindset with strong attention to detail.
• Excellent analytical, communication, and problem-solving skills.
• Hands-on approach with the ability to evaluate products in real-world scenarios.
• Collaborative and adaptable in a fast-paced environment.