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Customer-First Product Release Specialist

Job in Montreal, Montréal, Province de Québec, G4F, Canada
Listing for: High Tech Genesis
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT QA Tester / Automation
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Job Description & How to Apply Below
Location: Montreal

We are seeking a Product Release Specialist to evaluate product readiness before release by testing real-world user experiences, identifying usability gaps, and providing customer-focused feedback to Product and Engineering teams.

Key Responsibilities

Evaluate products in realistic customer use cases and identify experience gaps.
Validate product readiness and usability before release.
Document findings and track issues through resolution.
Re-test features as improvements are implemented.
Contribute to customer-facing documentation and release readiness.

Qualifications

3+ years of experience in product evaluation, release readiness, QA, UX validation, or a related field.
Experience assessing consumer products from an end-user perspective.
Strong documentation and issue-tracking skills.
Ability to identify usability, clarity, and customer experience issues.

Skills

Customer-focused mindset with strong attention to detail.
Excellent analytical, communication, and problem-solving skills.
Hands-on approach with the ability to evaluate products in real-world scenarios.
Collaborative and adaptable in a fast-paced environment.
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