Chief Business Analyst - IT Wealth

Location: Montreal

As a Chief Business Analyst in the IT Delivery Wealth Management - ADVICE train team at National Bank, you'll liaise with business teams and delivery teams.

You'll work in Agile mode and will be part of a squad that manages and delivers business and technology projects for different sectors. In this role, you'll have the opportunity to use your business analysis skills to help implement new technologies and make a positive impact on our organization.

Support product owners, business line partners and IT teams in their decision‑making and deliveries

Define the scope of processes to be optimized and proactively take charge of planning activities for the various deliverables

Lead workshops with multiple stakeholders with varied levels and expertise

Model current and target processes based on the Bank's existing mapping practices

Carry out high level and detailed impact analyses on all angles of processes, with the help of experts

Know and apply best practices to identify, articulate, classify and write business requirements, stakeholder requirements and solution requirements (functional, non‑functional, informational, transitional), understand the links between them and ensure their traceability (traceability matrix).

Define and identify user test scenarios and support users with operational transfer

Make proposals for change management strategies for users of the solution.

Your team
The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.

As part of the IT Delivery Wealth Management, you'll be on a large team of colleagues, and you'll report to the Asset Manager. We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.

The Bank values ongoing development and internal mobility. Our personalized training programs with on‑the‑job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.

Prerequisites

University degree in a related field and several years of relevant experience

Business analysis skills in a tech‑based ecosystem

Experience in the end‑to‑end transformation of business processes, change management and continuous improvement

Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach

Experience with testing scenarios and user support

Ability to think strategically, analytical, synthesis and communication skills

Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, ...)

As a Chief Business Analyst in the IT Delivery Wealth Management - ADVICE train team at National Bank, you'll liaise with business teams and delivery teams.

You'll work in Agile mode and will be part of a squad that manages and delivers business and technology projects for different sectors. In this role, you'll have the opportunity to use your business analysis skills to help implement new technologies and make a positive impact on our organization.

Your job

Support product owners, business line partners and IT teams in their decision‑making and deliveries

Define the scope of processes to be optimized and proactively take charge of planning activities for the various deliverables

Lead workshops with multiple stakeholders with varied levels and expertise

Model current and target processes based on the Bank's existing mapping practices

Carry out high level and detailed impact analyses on all angles of processes, with the help of experts

Know…