More jobs:
Job Description & How to Apply Below
Location: Saint-Jérôme
Conseiller(ère) bilingue en assurances auto et habitation - Centre de conseils- FR
Join to apply for the Conseiller(ère) bilingue en assurances auto et habitation - Centre de conseils- FR role at RBC Insurance .
Overview
We are recruiting for a start date in April 2026. This position at the RBC Insurance Advice Center offers the best of both worlds: flexibility to meet your personal life needs and the job satisfaction you expect.
Description of the Position
As an authorized advisor in auto and home insurance, you will be the voice on the other end of the phone offering advice and options to help clients protect what matters most. You will provide clear and transparent insurance advice with empathy, helpfulness, and friendliness, maintaining a keen sense of curiosity, attention to detail, and commitment to solving problems and delivering an exceptional client experience.
You will contribute to individual and team sales goals by proactively recommending auto and home coverage to new, existing, and prospective clients and by recommending solutions to internal partners.
Responsibilities
Answer incoming calls and offer tailored insurance advice and solutions.
Create a uniform and positive client experience, responding to questions at first contact and building relationships through constructive dialogue.
Conduct personalized needs assessments and use available tools, resources, and calculators to demonstrate the value and reasonableness of your advice.
Maintain a solid understanding of regulatory risk when preparing or modifying auto and home policies.
Follow procedures effectively and transparently during client conversations.
Maintain and strengthen relationships with partners to work together as one RBC team.
Qualifications
Desire and ability to obtain the Quebec property‑and‑casualty representative certificate issued by the Autorité des marchés financiers (AMF) and the sale license for non‑life insurance products in Ontario and other provinces.
Bilingualism (English and French) required to serve both Francophone and Anglophone clients.
High level of reading, comprehension, and oral expression in both languages.
Exceptional client‑service skills and ability to build strong relationships with clients.
Willingness to work any shift during opening hours. The Care Center is open Monday‑Friday, 8 a.m.–8:30 p.m.
Knowledge of a broad range of devices for delivering digital services (smartphones, tablets, laptops, etc.).
Desired Qualifications
Current possession of the AMF property‑and‑casualty representative certificate.
Post‑secondary education.
Knowledge of insurance products.
Experience in customer service or sales in a contact center.
Benefits
Part of an award‑winning RBC Diversity and Inclusion team.
Comprehensive global compensation package prioritizing overall wellbeing, with modern, a la carte benefits, competitive pay, and stock options.
Inclusive, supportive workplace that values diverse viewpoints and experiences, encouraging you to be fully yourself daily.
Guidance from leaders focused on your success and opportunities to learn, grow, and experiment with new initiatives.
Flexible schedules and respectful support for personal and professional needs.
Opportunity to positively impact client lives and the communities we serve.
RBC software tools to boost productivity.
Professional Skills
Adaptability, Communication, Intellectual Curiosity, Client Discovery, Digital Literacy, Critical Thinking, Customer Service, Advisory‑Based Solutions.
Employment Details
Address: 1 PLACE VILLE MARIE:
MONTRÉAL
City: Montréal
Country: Canada
Hours per week: 37.5
Job type: Full‑time
Industry: RBC Insurance
Role type: Regular
Inclusion and Equality in Employment
At RBC, we believe an inclusive workplace with diverse perspectives is essential to our ongoing growth. As a large and profitable financial institution, we foster a culture of respect and belonging, offering opportunities for all.
Additional Information
This posting was first published on and applications are accepted until :
59.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×