Oceanfreight Coordinator; Senior​/Coordonnateur de fret maritime Hybrid - Pointe-Claire, QC

Ocean freight Coordinator – Freight Forwarding (Senior)

Location: Pointe-Claire, QC (West Island) | Hybrid (3 days in office, 2 days from home)

Inner Circle Agency is hiring a Senior Ocean freight Coordinator for a well-established freight forwarding company on the West Island. This is a role for an experienced ocean freight professional who can own import and export files from origin to destination, keep carriers, agents and customers moving in sync, and bring a sharp, service-first approach to a fast-paced operation.

What You’ll Be Doing

• Coordinate all FCL/LCL import and export ocean freight activities, plus related trucking, from origin to destination.
• Keep daily communication and close follow‑up with overseas agents, steamship lines, truckers, vendors, warehouses, customs brokers, CBSA and Port Authorities.
• Open, track, trace and update files in Cargo Wise.
• Negotiate rates with carriers and provide competitive quotes to customers.
• Prepare and obtain all required documentation (SWB, CERS, Commercial Invoices, Packing Lists, Manifests, E-Manifests, SDS/DG docs).
• Arrange pick‑ups and deliveries with shippers, consignees and truckers.
• File and forward E‑Manifests and coordinate customs releases with brokers and carriers.
• Handle each quote and file to completion, rating both cost and sell, and keeping documentation in order.
• Verify OBL and payment requirements before releasing shipments for delivery.
• Complete invoicing, collect PODs, close files and bill customers.
• Maintain client profiles and SOPs, and manage client POs.
• Work closely with the sales team on quotes, client relationships and new business.

What We’re Looking For

• Minimum 5 years of experience in freight forwarding or logistics (or relevant education/certification).
• Solid knowledge of ocean freight import/export rules and regulations.
• Bilingual (French & English), written and spoken.
• Strong proficiency in MS Office (Outlook, Word, Excel, Teams).
• Experience with Cargo Wise (an asset).
• CIFFA & DGR certification (an asset).

Key Skills & Strengths

• Strong problem-solving and organizational skills.
• Ability to prioritize and work under tight deadlines.
• Excellent negotiation and communication skills.
• Detail-oriented with a customer-service mindset.
• Proactive team player who takes initiative on shipping challenges and urgent requests.

This is a great opportunity to join a well-established freight forwarder where your ocean freight expertise will make a real impact. Interested?