Quality Assurance Team Lead - Cleaning Services

Elevate service quality as a Quality Assurance Team Lead with BGIS Sustainable Cleaning Solutions in Ottawa and Eastern Ontario. Your leadership will enhance customer satisfaction and operational excellence.

In this role, you will oversee cleaning operations by directing staff, maintaining safety standards, and managing inventory. Your strong communication skills and a minimum of 2 years in a service-related field will ensure that tasks are completed efficiently. This regular, full-time position focuses on adhering to BGIS policies while fostering a culture of safety and quality service.

Key Responsibilities:

• Supervise workers to ensure top-tier cleaning services

• Manage staff schedules and absenteeism effectively

• Address emergencies and provide swift operational responses

• Conduct facility inspections for safety and cleanliness

• Execute plans to resolve deficiencies discovered in audits

Requirements:

• At least 2 years of experience in cleaning services

• Valid driver's license and vehicle are necessary

• Bilingual abilities are advantageous

• Excellent time management and problem-solving skills

• Proficiency in Microsoft Office Suite

Foster a culture of quality service and safety as a Team Lead with BGIS in Ottawa.
#J-18808-Ljbffr