Coordinator, Quality Assurance

SKYSERVICE BUSINESS AVIATION

Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency.

These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.

Get to know us:

Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our clients. We focus on excellence and are committed to support and develop our teams!

• Oversee fuel quality assurance programs and ensure compliance with company standards, regulatory requirements, and industry best practices.
• Conduct and coordinate inspections of fuel trucks, fuel farms (YYZ only), and related equipment in accordance with established schedules and quality standards.
• Complete and maintain all fuel-related documentation, including inspection records, monthly reports, audit documentation, and compliance paperwork.
• Serve as the primary liaison for internal and external fuel-related audits. A
• Establish and maintain standards for site-specific quality assurance inspections and technical record retention.
• Maintain oversight of technical data, maintenance records, and logbooks for fuel trucks, tankers, fuel-related equipment, and fuel farms.
• Act as a technical liaison with airport authorities, fuel suppliers, and regulatory agencies.

• Maintain responsibility for fuel inventory accuracy, accountability, and reconciliation (24/7/365).
• Monitor fuel inventory levels to ensure uninterrupted operational readiness.
• Manage Type-IV anti-icing fluid inventory, including testing, documentation, compliance tracking, and replenishment.

• Oversee maintenance, serviceability, and upkeep of fuel trucks, tank farms (YYZ only), and fuel-related equipment.
• Coordinate with external vendors regarding maintenance, repairs, inspections, and certifications of fuel equipment.
• Provide operational and technical expertise related to fuel handling equipment, procedures, and training requirements.
• Recommend improvements to equipment, operational procedures, and safety practices.

• As required, lead on-the-job, hands-on, and operational training programs.
• Assist in developing and maintaining training materials, procedures, and competency standards.
• Support employee onboarding and qualification processes including the coordination of resources (i.e., RAIC, DZ, AVOP).
• Assist in the coordination of external training, as required.
• Ensure fuel training records are accurate, complete, and current.
• Provide coaching and mentorship to support employee growth and operational excellence.

• Support Safety Management System (SMS) investigations, reports, and corrective actions.
• Assist FBO Manager with accident, incident, and operational investigations.
• Support talent management processes as required;
  Evaluate team member performance pre/post training, and while investigating SMS incidents.
• Monitor compliance with operational, safety, and environmental standards.
• Promote a strong safety culture throughout the organization.

• Perform Line Service Attendant or Crew Chief duties as required.
• Assist with hiring, training, scheduling, and operational support activities.
• Support peak operational periods and special projects as assigned.
• Perform other related duties as required.

• Minimum 5 years of business aviation line service and fuel handling experience.
• Minimum 2 years of experience in training, lead, or supervisory role.
• High school diploma or equivalency is…