Marketing and Loyalty Coordinator Role

Enhance customer engagement with Quickie as a Marketing and Loyalty Coordinator. Focus on resolving inquiries and executing merchandising initiatives to deliver outstanding service.

As a pivotal contact point for customer loyalty support, you will work under the Director of Marketing and Merchandising. This role ties together customer concerns resolution, promotional execution, and effective merchandising coordination. Strong project management skills and a customer-centric mindset are vital for success in this position.

Key Responsibilities:

• Triage and prioritize customer service inquiries efficiently

• Respond professionally to customer loyalty questions

• Assist with marketing communications across store locations

• Track trends in customer concerns for continuous improvement

• Coordinate bilingual communication materials for stores

Requirements:

• Degree in Marketing, Business, or Retail Management

• 2+ years’ experience in customer experience or marketing

• Excellent communication and organizational skills

• Proficient in Microsoft Office tools

• Bilingual proficiency in English and French required

Facilitate promotional success and customer loyalty enhancements as part of Quickie's dynamic team.
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