Supporter Engagement Specialist

Job Title:
Supporter Engagement Specialist

Vacancies: This posting is for (1) new role.

Location: Montreal, QC | Quebec, QC (Detailed office location information can be found by visiting this link: )

Work Model: Hybrid Work Model

Salary Band: 4 ($52,000 CAD Annually)

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way

The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help donors give in ways that are meaningful to them and supports to objectives of the organization.

• Prospects, cultivates, solicits, secures, manages and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the CG Department.
• Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure, Relay for Life, IFE’s, Special Events, Mid-Tier Donors, Community Foundations, Monthly Giving, One-Time Gifts and other campaigns as they arise.
• Works in conjunction with the CGD team to ensure revenue goals are met for the program including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS.
• Maintains current knowledge of peer-to-peer, special event, third party and signature event giving trends through on‑going training, networking and research.
• Monitors external markets to identify new partnership opportunities and engage in new business development.
• Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale.
• Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into system.
• Works with other areas of CCS as partners to deliver the full donor experience, particularly in the areas of Signature Events, Community Events, Mass Marketing and Leadership Giving.
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
• Other duties as assigned.

• Related post-secondary education and/or equivalent combination of education and related experience in a multi-level non-profit organization, or similar levels of sales related experience.
• Minimum three years’ fundraising or sales experience, with a focus on building and growing relationships.
• Exceptional relationship management skills (active listening, speaking, presentation skills, motivational interviewing and negotiations).
• Excellent interpersonal skills and the capacity to communicate at all levels with confidence
• Exceptional time management skills.
• Proficiency in MS Office (Word/Excel/PowerPoint/Outlook).
• Experience in a complex, diverse, not-for-profit organization an asset.
• Working knowledge of Salesforce is considered an asset.
• Planned and unplanned evening and weekend work is required, which may be without substantive notice.
• Some travel would be required to attend donor meetings and/or fundraising events.
• Vali…