Chef; fe d’équipe bilingue Infirmier; ère autorisé; e​/Infirmier; ère auxiliaire autorisé; e​/B

Position: Chef(fe) d’équipe bilingue Infirmier(ère) autorisé(e) / Infirmier(ère) auxiliaire autorisé(e)/B[...]
Position Overview  Under the direction of the Director of Residential Care and Francophone Services, the Residential Team Lead is responsible for the day‑to‑day management of activities and ensures the delivery of high‑quality care to residents, as well as to their families and caregivers, primarily at Maison de l’Est. The Residential Team Lead supervises unionized members of the care team, including Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs).

This role combines clinical practice, leadership, program management, and team development in a palliative care setting.
En la direction de la direct rice des soins en résidence et des services francophones, le ou la chef(fe) d’équipe en résidence assure la gestion quotidienne des activités et veille à la prestation de soins de grande qualité aux résidents ainsi qu’à leurs familles et proches aidants, principalement à la Maison de l’Est. Il ou elle encadre les membres syndiqués de l’équipe de soins, incluant les infirmiers et infirmières autorisés, les infirmiers et infirmières auxiliaires autorisés et les préposé(e) s aux services de soutien personnel.

Ce rôle conjugue pratique clinique, leadership, gestion de programmes et développement de l’équipe dans un contexte de soins palliatifs.

Key Responsibilities  Clinical & Program Leadership   Oversee all aspects of resident care, ensuring evidence‑based, client‑centered practice
Coordinate and oversee admissions in collaboration with the Admissions Coordinator
Ensure care plans are developed, implemented, and regularly reviewed
Lead and support the interdisciplinary care team (residence staff, physicians, counsellors, volunteers)
Participate in weekly rounds to review resident care plans and address concerns
Support residents and families with end‑of‑life care needs
Oversee medication management and incident reporting
Monitor quality of care through regular audits and continuous improvement practices
Ensure appropriate supply management within the residence
Team Leadership & Human Resources   Supervise, mentor, and support nursing and care staff in a unionized environment
Conduct performance reviews and provide ongoing coaching and feedback
Support recruitment, orientation, and training of new staff
Foster a positive, collaborative, and respectful workplace culture
Participate in scheduling coordination and on‑call rotation
Organizational Contribution   Contribute to quality improvement, risk management, and health & safety initiatives
Participate in committees, training, and organizational events
Support accreditation activities and continuous program development
Collaborate with senior leadership to establish and achieve program goals
Qualifications  Education & Certification   Bachelor of Science in Nursing (BScN) or College Diploma in Practical Nursing
Current registration in good standing with the College of Nurses of Ontario (CNO)
CHPCNC – Certified in Hospice Palliative Care Nursing Canada
LEAP Certificate (Learning Essential Approaches in Palliative Care), or willingness to obtain within 6 months of hiring
Current CPR/BLS certification
Experience   Minimum 3 years of hospice palliative care experience
Minimum 1 year of supervisory or leadership experience
Experience working in a unionized environment preferred
Skills & Competencies   Strong clinical knowledge in palliative and end‑of‑life care
Excellent leadership, communication, and interpersonal skills
Ability to manage multiple priorities in a fast‑paced environment
Strong critical thinking and problem‑solving abilities
Commitment to person‑centered, compassionate care
Proficiency in computer applications (e.g., Microsoft Office)
Bilingualism (English/French) required
Additional Requirements   Valid driver’s license and reliable transportation
Ability to provide a satisfactory Vulnerable Sector Check
Flexibility to work varied hours and on‑call shifts
Working Environment   Hospice residence setting
Collaborative, interdisciplinary team environment
Physically active role requiring lifting, mobility, and direct patient care
Why Join Hospice Care Ottawa?  You will be part of a dedicated team providing compassionate, high‑quality…