Client Care Specialist - Veterinary Reception

Location: Montreal

Join Lynn Valley Animal Hospital as a Client Care Specialist in North Vancouver, BC. Use your veterinary reception skills to ensure clients and pets feel welcomed and valued.

This essential role at Lynn Valley requires a minimum of two years' experience in veterinary settings. You will be pivotal in assisting clients with appointments, financial transactions, and administrative tasks while fostering a positive environment for both pets and their owners.

Key Responsibilities:

• Ensure exceptional service for all clients and their pets

• Effectively manage appointments, invoices, and payments

• Support the Hospital Manager with daily administrative tasks

• Train and guide staff on customer service processes

• Create a cheerful atmosphere for team engagement

Requirements:

• At least 2 years' experience in veterinary reception

• Strong multitasking and organizational skills

• Confident and positive team player

• Excellent communication abilities

• Ready to embrace change and motivate colleagues

Become an integral part of our dedicated veterinary team, ensuring high-quality care for our clients and their pets.