AI Assurance Tester at Infosys

Location: Montreal

Discover a pivotal role in quality assurance with Infosys as an AI Assurance Chatbot Tester. This position emphasizes functional and conversational testing within AI-powered solutions, located in Mississauga or Montreal.

The selected candidate will ensure the quality and reliability of chatbot systems by conducting diverse testing procedures like prompt validation and response accuracy checks. With a focus on the identification of potential risks, you will collaborate with AI engineers and stakeholders on supporting Responsible AI initiatives, enhancing the chatbot experience for users. Your expertise will directly impact AI quality assurance while promoting compliance and security diligence.

Key Responsibilities:

• Validate AI chatbot functionality through rigorous testing

• Verify responses for accuracy and completeness

• Collaborate with business stakeholders for quality improvement

• Conduct bias identification and risk validation

• Execute integration testing using appropriate tools

Requirements:

• Bachelor’s degree or equivalent experience

• 4 years of software testing experience

• Experience with API testing and chatbot platforms

• Must be located in or willing to relocate to Ontario or Quebec

• Authorized to work in Canada without sponsorship

Enhance chatbot performance and reliability through your expertise in functional testing and AI assurance.
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