CAPA Program Manager - Quality & Improvement

Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its human and collaborative corporate culture.

Reporting to the Director, Quality assurance, the function is responsible to lead a team to deploy Corrective and Preventive Action (CAPA) program covering internal and supplier related deficiencies. You will lead cross-functional engineering, production, procurement and QC teams to investigate product failures, machining deviations, and material defects. Your role ensures our products meet strict safety and industry performance standards.

What We Offer

In addition to meaningful work that matches your ambitions and provides diverse learning opportunities, joining Velan means becoming part of a passionate team and enjoying exceptional working conditions:

• Competitive salary and bonus program
• Employer contribution of 5% to a retirement savings plan
• Competitive vacation policy
• Paid holiday shutdown during the Christmas season
• Reimbursement of professional association membership fees
• Annual gym membership reimbursement and other wellness initiatives
• Free on-site parking
• Company events (health, family, sports, etc.)
• Fast-track career growth and professional development opportunities

Responsibilities

• Program implementation: Develop a robust process for CAPA resolution to be implemented in the 3 North American plant.
• Planning and prioritizing : Based on the criticality of problems, and internal customer’s needs, plan and track the issues to solve
• Defect Investigation: Lead root cause analysis (RCA) for valve assembly failures, pressure test leaks, and machining non-conformances using 5 Whys, Fishbone, and FMEA.
• Action Plan Development : Partner with Manufacturing, Engineering and Procurement to design corrective actions for welding, machining, assembly, and performance testing
• Effectiveness Verification: Develop and execute testing protocols to verify that process changes permanently eliminate design or manufacturing defects.
• Standards & Compliance: Ensure CAPA records align with industrial valve standards including ASME (Section III, B16.34), and ISO 9001.
• Supplier Quality CAPA: In cooperation with the Manager, Supplier Quality, support the efforts to improve supplier’s performance. Issue and manage supplier corrective action requests (SCARs) for raw material, forging, or casting defects originating from external vendors.
• KPI Management: Track quality metrics (e.g., Scrap Rate, First Pass Yield, Cost of Non-Quality) and present CAPA health reports to site leadership.

Qualifications

• Bachelor’s degree in mechanical engineering, Industrial Engineering, Quality Management, or a related technical discipline.
• 10+ years of quality engineering experience in heavy manufacturing, ideally involving valves, pumps, pressure vessels, or rotating equipment.
• Management: 3+ years in managing a team of quality specialists
• Process implementation:
  Proven experience in implementation of CAPA process
• Technical Knowledge:
  Understanding of non-destructive testing (NDT), geometric dimensioning and tolerancing (GD&T), manufacturing practices
• Certifications:
  
  Lean Six Sigma Green/Black Belt or ASQ Certified Quality Engineer (CQE) is highly desirable.
• Bilingual:
  French and English (Oral and written)
• Ability to work under pressure and time management skills
• Superior problem-solving skills.
• Detail oriented
• Leadership and communication abilities.
• Ability to mobilize and negotiate

If you recognize yourself in this profile and are excited about this opportunity, we would be delighted to learn more about you!