Shift Supervisor Leadership Focus

Position: Shift Supervisor with Leadership Focus
Location: Dorval

Excel as a Shift Supervisor, driving team performance and customer satisfaction in a busy environment. Ensure high-quality service and operational success during your scheduled shifts.

This role involves working closely with the store manager to execute daily operations effectively. You will play a critical role in facilitating a positive experience for both customers and partners. Your responsibilities include mentoring new hires, maintaining store standards, and recognizing individual and team accomplishments.

Key Responsibilities:

• Direct store operations and partner tasks during shifts

• Cultivate a positive customer service atmosphere

• Assist in onboarding and training new partners

• Communicate effectively with management on expectations

• Enforce safety and health protocols for the team

Requirements:

• Experience in customer service within retail or restaurants

• Effective communication skills in French required

• Ability to guide and inspire team members

• Strong understanding of retail environments

• Quick learning ability with a customer-first attitude

Empower your team to achieve outstanding results and create memorable customer experiences in every interaction.
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