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Licensed Team Lead-Orleans, -LensCrafters
Job Description & How to Apply Below
Licensed Team Lead – Orleans, ON – Lens Crafters
The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering outstanding customer service and managing key optical and lab processes to achieve store success.
Responsibilities
While working in Retail:
Ensure the Lens Crafters team provides unsurpassed Customer Service
Assist customers with selections, provide recommendations, and assist sales associates
Serve as a responsible alternate store key holder
Under current & valid state Opticianry license, perform the following:
Provide expertise and product knowledge on lens choices based on the patient’s vision needs and prescription
Adjust and/or repair eyewear as needed
Present and dispense eyewear, perform accurate digital measurements
While working in Lab, if applicable:
Custom fit glasses and precisely place prescription in lenses
Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
Ensure finished eyewear meets optical standards and customer requirements
Create a safe working environment for all, demonstrate safe work practices
Be responsible for basic operation, cleaning, & ongoing maintenance of lab tools & systems
Qualifications
Basic
High School diploma or GED
Current & valid state Opticianry license
Strong optical & retail experience
Knowledge of current optical theory & merchandise
Strong interpersonal skills
Strong basic math skills
Sales skills
Problem‑solving ability
Familiarity with cash register, computers & calculators
Leadership & training experience
Edging & mounting experience
Basic optics knowledge & optical measurement experience
Preferred
State licensure (if applicable) &/or ABO Certification in non‑licensed states
Lens Crafters Final Eyewear Inspector Certification
Optical machinery/instruments experience
Accu Fit Digital Measurement System certification
Knowledge of current store merchandise & lens options
Pay & Benefits
Pay Range: $26.29 - $36.65 per hour
This position offers competitive pay, a bonus and/or commission plan, health care, retirement savings, paid time off/vacation, and various employee discounts.
Equal Opportunity Employment
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, citizenship, or any other characteristic protected by law.
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