Harold Specialist - Rideau Centre

Summary
Full-time Harold Specialist in the Made-to-Measure department responsible for leading a designer brand, developing clientele and delivering exceptional luxury menswear service in-store at Rideau Centre. Role reports to the Store Leader and focuses on sales goal achievement, brand representation and staff development.

Responsibilities

Lead a designer brand/department and achieve sales targets

Deliver product knowledge training to Advisors and develop brand image

Conduct personal sales and holistic selling to build repeat clientele

Prepare for appointments by planning merchandise presentations and add-on opportunities

Communicate with buying and visual teams to represent product inventory and brand spirit

Participate in and coordinate Trunk Shows

Inspire exceptional customer experiences both online and in-store through training

Develop others and lead team building to achieve financial goals

Requirements

Minimum of 2 years of retail sales experience, preferably luxury or leadership

Experience in menswear departments including tailored clothing and made-to-measure preferred

Passion for creating exceptional customer service and driving repeat business

Willingness to participate in training and apply skills daily

Interest in technology to support retail customer service

Ability to work effectively as part of a team

Previous made-to-measure experience is an asset

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