Customer Service Associate at RONA

Location: Dorval

Become a Customer Service Associate at RONA and turn your passion into action while supporting DIY enthusiasts in a diverse store environment. This role emphasizes sales skills and thorough product knowledge.

RONA is seeking a Customer Service Associate dedicated to excellent service. Your main responsibilities will include assisting customers with product inquiries both in-store and via phone, preparing special orders, and ensuring the store is well-stocked. Participate in training to enhance your sales skills and product understanding.

Key Responsibilities:

• Assist customers with product inquiries in-store and by phone

• Prepare special orders and confirm pricing and delivery dates

• Maintain the store’s inventory and signage accurately

• Monitor inventory and perform counts regularly

• Stay updated on promotional events and product knowledge

Requirements:

• Proven selling skills with a focus on customer service

• Strong communication and interpersonal skills

• Some experience in customer service roles

• Ability to lift and carry medium to heavy items

• Willingness to participate in training sessions

Utilize your skills in customer service and product knowledge to thrive at RONA.
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