Assistant Store Manager

Canada Retail Group – Assistant Store Manager
Job Details
Career area:
Canada Retail Group
Position Type:
Full Time
Date Posted: 07/08/2026

Location:

110 Place d'Orléans Drive, Suite 1000, Ottawa ON K1C 2L9, Canada
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If you are a CURRENT Carter’s employee, do not apply via this external application. Search 'Browse Jobs' in Workday to apply internally.
Love what you do. Carter’s Careers. As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prepare them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.
Benefits  Schedules that fit your life. Maintaining balance is important to us. Benefits and perks include health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and more. The opportunity to build skills and grow as an individual. Professional and personal development, career growth programs.
Responsibilities   Execute workforce management to ensure a genuine customer focus on the sales floor.
Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
Foster a positive, safe, and inclusive environment for employees and customers.
Consistently model service standards and omnichannel experience while coaching others to success.
Analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
Assist the Store Manager in building and retaining a successful team by recruiting, hiring, training, and development.
Recognize exceptional performance and redirect employees when needed.
Plan, track, analyze, and report completion of tasks and financial results utilizing company tools.
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
Build customer loyalty through company-sponsored programs.
Reduce loss through consistent customer service, education, and operational controls.
Qualifications   A positive and solutions-oriented mindset.
Effective and professional verbal and written communication skills.
Demonstrated leadership, supervisory, and customer engagement skills.
Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
Minimum of 1 year of retail or related management experience.
A high school diploma.

Physical Requirements   Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Stand or walk for extended periods of time; climb up and down a ladder.
Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.
Carter’s is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.

NOTE:

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.
Compensation for this position ranges from $19.00 - $25.10 per hour based on experience and location.

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