Customer Advisor at Lee Valley

Location: Montreal

Elevate customer service at Lee Valley as a Customer Advisor in Carrefour Angrignon. Provide support for orders, answer inquiries, and foster a positive shopping experience.

In this role, you will serve as a crucial point of contact for customers, addressing their inquiries and processing transactions with accuracy. This position demands familiarity with cash handling, inventory management, and a genuine interest in woodworking or gardening. You will actively engage with customers on the showroom floor and assist in fulfilling their needs effectively.

Key Responsibilities:

• Process in-store payment transactions accurately

• Assist customers with order inquiries and support

• Answer basic product questions with confidence

• Help customers locate items within the showroom

• Refill displays according to ISM guides

Requirements:

• 1-2 years of retail experience preferred

• Background in woodworking or gardening is a plus

• Ability to follow set procedures consistently

• Knowledge of basic cash handling practices

• Willingness to learn product information and system procedures

Support our valued customers by bringing your service skills and passion for crafts to Lee Valley.