Parts Counter Person in Ottawa

Become part of the Toromont Cat team in Ottawa as a Parts Counter Person. This full-time and permanent role focuses on delivering exceptional service and expertise to our customers.

In this key role, you will enhance customer loyalty by effectively managing parts inquiries and providing informed recommendations. You will also handle daily operations of the parts department, from sourcing and ordering parts to conducting inventory counts while ensuring compliance with safety policies. Your ability to communicate clearly will be essential in building strong customer relationships.

Key Responsibilities:

• Handle customer inquiries and parts recommendations

• Manage daily operations of the parts counter

• Conduct inventory management and warranty processing

• Follow safety protocols consistently

• Provide on-call service during evenings and weekends

Requirements:

• At least a post-secondary educational background

• 3+ years in a parts service environment

• Strong customer service skills necessary

• Proven ability to manage tasks in a fast-paced setting

• Experience with hydraulic hose assembly preferred

Shape customer experiences as a vital member of Toromont Cat’s parts team in Ottawa.