Job specializations:
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Retail
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Customer Service/HelpDesk
Job Description & How to Apply Below
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide
What you will be doing
Choose your assignments - align your missions with your personal preferences and profile
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
Observe carefully - check the ambiance, service quality, and overall customer experience
Provide honest feedback - use our platform to share your observations through questionnaires
Perks of the Role
Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for your time and input, with the potential for reimbursement on purchases
A user-friendly platform for managing missions and feedback
Compensation
Non-Purchase Evaluations:
Earn a fee based on mission complexity
Purchase-Based Evaluations:
Reimbursement for approved items as stated in the mission brief
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States)
Current customer of premium and luxury brands
Not currently under contract with any retail brands, to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience is required; we value honest feedback from genuine customers
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